FAQ

Q) I’m looking at your website but can’t see what I’m looking for?

Q) Can I try before I buy?

Q) I’m confused and don’t know what to buy, can you help me?

Q) Do you service / tune drum kits?

Q) Can you build my new drum kit?

Q) I’ve seen the same item cheaper elsewhere?

Q) Can I just have some advice before I buy?

Q) I want to be a Rock God and learn to play the drums. Can someone at Drum Depot teach me?

Q) Do you sell gift vouchers for drum lessons?

Q) What makes Drum Depot different?

Q) Will you have what I’m looking for?

Q) Do you offer finance?

 

Q) I’m looking at your website but can’t see what I’m looking for?

We have almost daily deliveries and aim to upload products onto the site ASAP, but if you’re not able to find what you’re looking for just give us a call and we’ll check in store for you. We stock pretty much everything a drummer could want and need, so don’t be shy give us a try!

Q) Can I try before I buy?

At Drum Depot we are firm believers in try before you buy. Need a new cymbal? Bring your current cymbal set up in and try them with the new one(s) before you commit to buying (something not even the most advanced websites in the world can offer you!). Unsure which snare to go for? No problem, cymbals, snares, kits or pedals, pop by, the DD Crew are always on hand to talk all things drums and guide you into making the best choice for YOU.

Q) I’m confused and don’t know what to buy, can you help me?

Hell yeah! Between us, we have over 35 years experience in all things drum related so we know our stuff and then some! If you’ve got questions, we can answer them! If you have queries, we can solve them! If you need advice, we can give it to you! Drum Depot prides itself on the expert service we offer all our customers.

Q) Do you service / tune drum kits?

Snare looking a bit shabby? Kit needs a bit of TLC and an MOT? Bring us your kit, let us work our magic. We offer a range of ‘Kit Servicing’ Packages, from a quick tune up to full refurb. We’ll also help you get the most out of your instrument by expertly tuning it just how YOU like it! For prices just give us a call on 02920 220 120.

Q) Can you build my new drum kit?

No problem. We’re more than happy to build your drum kit. Most drum kits arrive at the store like Russian Dolls. If you’re not familiar with drum tuning, setting up a kit can be quite an arduous task. If you fancy taking the pain out of kit building, we offer a ‘Build & Tune’ Service. Feel free to save yourself time & hassle and let us unpack the kit, build it, get the heads seated properly and tuned up professionally, we’ll even recycle the ton of cardboard your kit arrives in! Give us a call for more information & prices on 02920 220 120.

Q) I’ve seen the same item cheaper elsewhere?

We think that our prices are some of the most competitive out there, but if you do find a product cheaper then give us some details (company name, web address, item descriptions etc) and we’ll look into it. You’ll often find that items that may appear cheaper at first are actually the same price or even more expensive once you include delivery costs. It’s also worth bearing in mind / checking if the item you’ve found elsewhere is actually in stock or temporarily unavailable. Returning items bought from overseas can be costly and many lower priced items available elsewhere may not have a full warranty available, so beware; it may not be the bargain you first thought it was! We can’t always guarantee a price match, but assure you that we will do all we can to get our customers the best price on anything we sell. Support local!

Q) Can I just have some advice before I buy?

Cool, no problem. Give us a call, send us an email or pop in and have a natter and we’ll do our very best to help you out.

Q) I want to be a Rock God and learn to play the drums. Can someone at Drum Depot teach me?

Oh yeah! We have 2 amazingly talented teachers that will show you all things drum related! Lessons are on a one to one basis and usually an hour long, but our drum tutors will teach you for longer if that’s how you roll! Wanna learn how to spin a stick and not miss a beat?! Confused about your paradiddles!? Not to worry, our drum tutors are the boys for you! You’ll find out all about our tutors plus more pearls of teaching wisdom here.

Q) Do you sell gift vouchers for drum lessons?

Yep, we certainly do. You can buy that special someone a drum lesson or if you want to be really generous, you can buy them a few drum lessons. Why not pop in, give us a call or send us an email.

Q) What makes Drum Depot different?

At Drum Depot you don’t just get an amazing experience, first class service, top notch advice, brilliant after sales care, fresh biscuits and a cup of tea, you also get the wealth of knowledge and experience that only someone within the music industry can give. Whether you’re an experienced drummer who knows what you’re looking for or just starting out on your drumming journey, you can trust us to give you the best advice in a friendly and relaxed atmosphere.

Pop down and see the difference for yourselves…

Q) Will you have what I’m looking for?

Well that depends… if you’re looking for a small Russian Dwarf Hamster then probably not, but if you’re looking for drums then YES we’ll probably have it! And if not, we’ll do our very best to find what it is you’re looking for and even try and order it for you where possible.* Can’t say fairer than that!

*See our T&C for stock availability.

Q) Do you offer finance?

Yes we do! V12 Finance is a UK based retail finance provider who can offer you an affordable and flexible way to finance your purchase. For more info on what finance can do for you, simply click here.